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Customer Lifetime Value (LTV) Calculator

Calculate how much a customer is really worth over their lifetime — then see exactly what raises it most. Free, private, no sign-up.

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LTV Calculator: What a Customer Is Actually Worth

Why Use This LTV Calculator?

Customer lifetime value is the number that decides how much you can afford to spend acquiring a customer. Get it wrong and every marketing decision downstream is wrong with it. The Parix.ai LTV calculator works it out from three inputs you already have.

How LTV Is Calculated

LTV = average revenue per customer × gross margin × average customer lifetime

For subscription businesses, lifetime is usually expressed as 1 divided by your monthly churn rate. A 5% monthly churn means an average customer stays 20 months. The Churn Rate Calculator gives you that figure.

Use Margin, Not Revenue

The most common error is calculating LTV on revenue instead of gross margin. A customer paying £100 a month at 40% margin is worth £40 a month to you, not £100. Using revenue inflates LTV by more than double and makes unprofitable acquisition look sustainable.

The LTV to CAC Ratio

LTV on its own means little. Against acquisition cost, it tells you whether the business works.

RatioWhat it means
Below 1:1You lose money on every customer
1:1 to 3:1Thin. Growth is expensive and fragile
3:1The standard benchmark for a healthy business
Above 5:1Often means you are underspending on growth

That last row surprises people. A very high ratio is not a trophy — it usually means you could profitably acquire more customers than you are. The LTV:CAC Ratio Calculator does that comparison directly.

What LTV Does Not Tell You

It is an average, and averages hide the interesting part. If 20% of your customers account for 80% of lifetime value, the average describes almost nobody.

It is also a projection built on your current churn rate. If churn changes, every LTV figure you calculated changes with it — which is why LTV should be recalculated quarterly rather than set once.

Who Uses It

Founders setting an acquisition budget. Marketers defending one. Finance teams modelling a subscription business properly. Pair it with the CAC Calculator so both halves of the ratio come from the same set of assumptions.

Calculate Your LTV Now

Enter revenue, margin and churn above. Use margin, not revenue, and the number will be one you can actually plan against.

Questions answered

Frequently asked questions

Everything you might be wondering about the Customer Lifetime Value (LTV) Calculator.

What is a good LTV to CAC ratio?
3:1 is the standard benchmark. Below that is thin; far above it often means underinvestment in growth.
Should I use revenue or margin?
Margin. Revenue-based LTV overstates the number substantially, which is why the Parix.ai LTV calculator asks for gross margin rather than revenue.
How often should I recalculate?
Quarterly, or whenever churn moves.